FAQ
Please contact our customer care team at Ph. +91 7087233710 (9am. To 6:30pm, Monday to Friday) or you can email us on info@unfoldu.com.
We send notifications to the students for all latest information and updates. The notifications can be accessed on website www.unfoldu.com and on mobile application after student login.
Student after login can go to My Profile and from there he/she upload their Testimonials (Video and Text Message).
We provide free parental login with each UnfoldU package. The parents can register themselves for free for this feature and can observe the study progress, doubt asking status and login time of their child. This feature is available on website and mobile application both.
We are planning to offer our modules in multiple languages in future.
Mentor Class Videos are in Hinglish using both English & Hindi.
We are providing courses Videos/Tutorials in both English & Hindi Languages.
Yes, UnfoldU provides the Free Demo of different modules for 30 days for all registered students. The Ask Your Doubt feature is not available in this free demo.
Please visit Product Demonstration 's section on our portal www.unfoldu.com.
It is available for Science & Mathematics currently.
Currently we have Recorded Tutorials and Modules Classes under Demonstrations.
Product demonstration is available for all Classes from Class K.G. to Class 12th (for Med. & Non-Med only in 11th and 12th classes).
We are planning to introduce several Competitive Examinations like NEET, JEE etc. The preparation to launch these Competitive Exams is under process. Please visit Competitive Exams 's section on our portal www.unfoldu.com to know our upcoming Competitive Examinations packages.
Parents can add multiple children under their login.
Parents can visit Student Portal www.unfoldu.com and from there can register themselves under Parental Login. The OTP verification process is must for registering as parents.
No, we are providing Parental Login for free.
Parent can monitor their Child performance through Parental Login. The Study Reports, Doubts Status and Login Time can be monitored under this feature.
Every Parent/Guardian of subscribed student is provided with this feature of Free Parental Login. Parents/Guardians are advised to create the free parental login after successful subscription.
Symbols help in increasing student knowledge regarding mathematical formulas and equations and how to use them. The regular observation of symbols helps the students in gaining clarity of different symbols and their specific use.
Available in 3 different languages (English, Hindi, Punjabi)
It enhances the Vocabulary of the students.
A total of 116 Topics are there for which different formulas are provided in the Formula Book.
Students face major challenges in Mathematics in finding the correct formula on early basis. Generally, they have to search on internet or in different books which kills their major time. The Formula Book helps the students to find the Mathematical formulas of different topics very easily. It saves the time and energy of students.
We have provided formulas for approx. 116 different Topics of Mathematics as it saves a lot of time for a student.
Student can submit their query with the help of Student Inquiry form.
These student useful links are available in UnfoldU- Formula Book-No need to go to Google for searching formulas. We are providing a complete Formula book which covers 116 Mathematical topics and their related formulas. Glossary- Students can enhance their vocabulary. It contains a list of words of different subjects and explains what they mean in English, Hindi and Punjabi Symbols- We offer this link to the students where they can learn how to abbreviate the mathematical symbols and how it is written.
Please find the app store links for Android and iOS. Android: https://play.google.com/store/apps/details?id=com.unfolduonline&hl=en_IN (or visit Google Play Store) iOS: https://apps.apple.com/in/app/unfoldu/id1335479340 (or visit appstore)
Yes, it is available.
Currently we are sending Recorded Video Lectures of our Mentors along with PDF File to students as solution of their doubts.
Yes, the student can reactivate the default settings as per his/her choice.
Yes, the student can choose the time in which he/she wants to complete the test. It increases the speed of attempting a test.
Yes, an email of result is sent to the parents/guardians each time the student performs the test.
Evaluate Yourself Module is a MCQs based test.
Yes, Student can Generate New Test as many times he/she wants for a particular chapter and can increase his/her retention and performance with self-analysis and better understanding.
Its just like a test of a particular chapter in MCQs format where student can come to know about how much he/she has learnt by attempting this test. The option to select the time is also available
It is summarization of a particular chapter containing important Formulas, Equations or Definitions. This module is very important for the revision purpose for a student.
Yes, we are currently following the NCERT Curriculum.
We are providing the Technique & Tools to students which helps them in completing their Homework. The Chapter Exercise of NCERT book has been solved in a very effective way in this module. Along with text, videos are also provided wherever necessary.
Available in Both Hindi and English Language separately.
Sub Topic Videos are the animated videos designed specifically for a particular concept. These are the short and crisp videos which are prepared to save time when the student wants to know about a particular study concept.
Conceptual Foundation Videos are the animated videos prepared with the Real-Life examples. These are designed to explain the study concept in a detail and more interactive and interesting way.
Currently, we are offerings Mentor Class Videos for Maths and Science from classes 6th to 10th and for Biology, Chemistry, Physics and Maths for classes 11th and 12th.
The Mentor Class Videos are the video lectures which are created by very experienced subject experts and they are just like the live experience of the tuition class. The Mentor Class Videos are prepared in a very interactive manner to uplift the understanding of the students.
Mentor Videos are available in Hinglish (Mentors are using Both English & Hindi Language in their Videos).
Currently we are providing 7 different modules in each chapter which are Mentor Class Videos Conceptual Foundation Sub-Topic Videos Homework Help Quick Review Evaluate Yourself Frequently Asked Doubts
Yes, a student can select multiple classes at the time of subscription
We are not only providing Videos Lectures but other student useful modules as well like Homework Help, Quick Review, Evaluate Yourself, Frequently Asked Doubts which are very valuable in progress in studies. Please visit our Product Demonstration's page on our portal www.unfoldu.com.
From Class 6th to Class 12th we are giving this option to select additional complimentary board along with CBSE.
No, a student can select only one stream at one time.
We are providing all major streams such as Medical, Non-Medical and Arts/Humanities for class 11th and 12th.
Currently we are covering all major subjects like Maths, Science, EVS, SST, General English & Computers. Medical, Non-Medical and Arts/Humanities for 11th and 12th classes.
We are providing contents based on CBSE Board and as per the NCERT Curriculum. We are providing courses for ICSE and other State Boards complimentary.
We offer courses for all classes from K.G to 12th.
We are currently covering primarily CBSE board including complimentary ICSE & 29 state boards.
We are providing syllabus based on NCERT curriculum.
It depends on the general functioning of the concerned bank but refund is processed generally in 7 working days.
Student can send us an email on info@unfoldu.com with reason of refund.
Yes, full invoice amount is refunded but the concerned bank transaction charges/online transfer fee is deducted as per banks guidelines.
Redeem means accepting the UnfoldU package with OTP verification. Redeeming means the student and parents/guardians have checked the UnfoldU study package and are satisfied with the features and services. The Redeem process is done on first login after completing the payment process.
If needed, student can apply for refund on email to info@unfoldu.com within 72 Hours of Redeem process completion. Please note that the student is having 30days time after payment to redeem the course package. The student will have to give substantial reason of refund and no refund request will be entertained after 72 hours of redeem process.
Please contact our customer care team at Ph. +91 7087233710 or you can email us on info@unfoldu.com.
The credit card holders are already having the feature to pay in EMIs from their banks. The debit card holders of HDFC and AXIS banks are considered for payments with EMIs but they are advised to check whether they are allowed for this feature from their bank or not. The norms of EMI facility are always as per the concerned bank.
Online payments from all credit and debit cards is acceptable on different payment gateways. The facility to pay with Bheem UPI, PayTM, Amazone Pay, Phone Pay, iMobile App are also available.
Yes, combo offers will be applicable for more than one student. Please contact our Independent Educational Counsellor for more information.
Yes, you can select as many classes from K.G to 12th during subscription.
Please visit our website www.unfoldu.com or contact our customer care team at Ph. +91 7888896799 (9am. To 6:30pm, Monday to Friday) or you can email us on info@unfoldu.com.
Please check your internet connection and ensure a proper internet connectivity. Also, please check if any other person who is having your password tried logging in your account. The system doesn't allow more than one person to login at the same time. We advise you not to share your password with anyone.
Students are advised to update the UnfoldU Mobile Application (from Goodle Play Store or App Store) when asked with a message on their screen or after regular intervals.
Step 1 Open UnfoldU mobile app, Step 2 Tap Online button, Step 3 Choose Student Login, Step 4 Enter Login details that include the Phone number, E-Mail or Username with Password, Step 5 On the Home Screen, Tap Subject Example (Maths), Step 6 Tap on Evaluate Yourself, Step 7 Select Chapter and attempt the test
Step 1: Open UnfoldU mobile app, Step 2: Tap Online button, Step 3: Choose Parent Login, Step 4: Tap on Forgot password, Step 5: Enter Phone Number and Username, Step 6: Enter 6 digit OTP code and verify, Step 7: Choose a new password
Step 1 Open UnfoldU mobile app Step 2 Tap Online button Step 3 Go to Student Login Step 4 Tap on Forgot password? Step 5 Enter Phone Number Step 6 Enter OTP and Verify Step 7 Choose a new password
Step 1 Open UnfoldU mobile app Step 2 Tap Online button Step 3 Click on Parent Login Step 4 Enter Login details that may be Username or email id Step 5 Enter Password>Tap >Sign in.
Step 1 Open UnfoldU mobile app Step 2 Tap Online button Step 3 Choose Student Login Step 4 Enter Login details, which may be Phone number, E-Mail id or Username Step 5 Enter password >Tap >Sign in.
Android: Go to Play Store. Search for UnfoldU. Tap INSTALL iPhone: Go to the App Store. Search for UnfoldU. Tap INSTALL
Android: We support all Android phones that meet the following requirements: - a) The Android version should be 5.0. or later version b) Your Android phone should be able to receive notification/SMS to fulfill the verification process. iPhone: works on iOS 9 or later versions
Yes, Student can change credentials from his My Profile Section under his/her login.
Yes, parents/guardians can use their account or other information for their child.
Student can login to Student Portal, Go to My Profile and there complete the KYC Process.
It is important for us to know the details of the student as per norms. A student can also get cash against earned reward points. The cash reward is transferred into the account of the student/ parents or guardians. As per official guidelines, any kind of financial transaction between the 2 entities requires their verification, which is, established by KYC.
You can email us at info@unfoldu.com.
You can email us at info@unfoldu.com.
Generally a query takes 24 to 48 working hours to get resolved. For some specific queries longer time can be taken for resolution.
Student can reach us during our working hours - Monday to Friday from 9A.M. to 6.30P.M.
Student can get in touch with us on our customer care number +91 7087233710 (9am. To 6:30pm, Monday to Friday) or you can email us on info@unfoldu.com.
The UnfoldU mobile application can be downloaded and installed from Google Play store and App Store. Please login the application with Username and Password.
The student can install the UnfoldU mobile application on android and IOS system both. He/she can login with the Username and Password from the student section and can start learning the module of choice.
The student can login with his/her Username and Password on the website www.unfoldu.com and can start learning by selecting any module they want from the student's login section.
The student can subscribe by filling up the registration form and completing the subscription payment on our portal www.unfoldu.com.