Terms of Use

Acceptance of Terms of Use

www.unfoldu.com (hereinafter referred to as “Website”) and Offline products such as those study material provided in pen-drives, tablets, TV box, transferred through the external hard drive, etc (hereinafter referred to as “Offline”) are comprised of services provided and operated by UnfoldU Global Marketing Private Limited (hereinafter referred to as “UnfoldU”) with regard to spreading the halos of knowledge to every door step. The terms and conditions set forth below ("Terms of Use") along with the Privacy Policy and the Disclaimer constitute a legally-binding agreement between UnfoldU, and you (hereinafter referred to as “User”) The Website/Offline is offered to the Users conditioned on their acceptance without any reservation to or modification of the terms, conditions, and notices contained herein. By accessing the Website/Offline, the materials and information contained therein, the User acknowledges that he/she has read, understood, accepted and agreed to be legally bound by the Terms of Use, Privacy policy and Disclaimer of this Website/Offline.

Use of the Website

This Website/Offline is designed, developed and hosted by UnfoldU. The information and study material available on this Website/Offline are broad guides to aspects of related subject and the work of UnfoldU. They are solely intended to provide a general understanding of the subject matter and to provide the learner the thresholds of knowledge in almost all spheres, so that basic principles of the subject are clear to him/her based upon which he/she can choose the field of higher education.

Although best efforts have been made to ensure that the best and widest possible materials are made available, however UnfoldU does not claim any responsibility as to the completeness or authenticity of the material available on the Website/Offline.

It is further brought to knowledge that the system has been developed keeping in view the current scenario and requirement of the User.

Content Installation

  • If user formats hard disk, UnfoldU is not responsible for it. For reinstallation, additional fee will be charged.
  • Installation needs a window Operating system with at least 50 GB free storage for one class.
  • Installation needs internet connectivity for activation and for any up gradation.
  • Must have an antivirus for storage protection.
  • Student can only access classes which has been purchased. At a time he/she can access current class and subsequently new class will be subscribed on new session.
  • Student must have window Operating system with 1GB RAM and any processor


Objective of the Policy

This policy has been created to standardize the conditions for cancellations and returns of the product(s) purchased from this Website/Offline. This is an electronically generated document and does not require signatures of the purchaser(s)/ user(s). UnfoldU reserves the right to alter the terms of this policy without the obligation of giving prior written notice.

Product(s) eligible for cancellation and return

Only the products purchased from this Website/Offline are eligible for cancellation and/ or returns. Product(s) purchased from any unauthorized source, including unauthorized agencies purporting to be authorized business associates of UnfoldU are not eligible for cancellation and/ or returns.

OTP verification 

You will be prompted to confirm your subscription (through the OTP process) whenever you will log in within 30 days of purchase. This is for your acceptance of the content and features of the package as per your satisfaction level and you will be eligible to apply for a refund within 72 hours of confirmation of subscription.

How and when to request cancellation of product(s)?

The request for cancellation can be made within 72 hours until you are verified through OTP, which should not exceed 30 calendar days from the date of purchase. This would be deemed as your consent and acceptance of the product as per your satisfaction level without any objection or grievance. You need to send the cancellation request to the email address info@unfoldu.com. Any request for cancellation of an order after OTP verification or request made through any other medium except the above-referred email address shall not be considered as a valid request and shall not be entertained. The final decision for acceptance or rejection of any request for cancellation shall rest with UnfoldU.

How and when to request the return of a product? (Applicable only in case you have not logged in your package within 30 days of purchase)

The request for return can be made within 30 days of placing the order at the email address info@unfoldu.com. The request for the return of a product cannot be made in the following scenarios:

  • If the purchaser has verified the content through OTP which will be automatically generated within 30 days of the date of purchase whenever login will be done the first time.
  • If the request for return is made after 30 days* from the date of purchase.
  • If the request for return is made through any other platform/ medium other than the email address mentioned above.
  • *Delay in verifying the content through OTP will not extend 30days’ period for return request and will lapse irrespective of whether or not the content is verified.

What are the conditions under which a Product can be returned?

Online Products

Online products such as subscription services are subject to return only if:

  • Any content or material is found to be incorrect, or
  • The product advertises, displays, reproduces any objectionable content which may harm the mind-set of the user(s).

Offline products

Offline products such as those available on pen-drives, tablets, TV box, transferred through external hard drive etc. are subject to return only if:

  • The product delivered is not of the same specifications as ordered; or
  • The product is delivered in a damaged condition; or
  • The content or material as embedded in the Offline product is found to be incorrect or any objectionable content is advertised or displayed which may have an adverse impact on the mindset of the user(s). 
  •  The defective products will be returned only if they are returned with the original packaging including, price tags, labels, original packing, freebies, and other accessories and the products have not been damaged.

How and when will the refund be processed?

On receipt of a request for a refund, the technical/ academic team shall, within 7 days from the date of receipt of such request, review and analyze the reasons mentioned by the user(s) in his/ her request. Where the technical/ academic team is satisfied that the product actually suffers from the defect, then the refund will be processed within 15 days therefrom.

On the other hand, where the technical/ academic team is satisfied that the product does not suffer from any defect, then the user will not be eligible for a refund of the amount and an intimation to the said effect shall be sent to the user on his/ her registered email address.

The refund will be processed in the same bank account in which the initial payment for placing the order was made. No alternate mediums like Cash, Paytm, etc. will be used for making the refund payments.

Nominal charges including but not limited to service/processing charges, bank charges and shipping expenses shall be deducted from the total refund amount due to the purchaser(s).

UnfoldU reserves the right to change the terms, conditions, and notices under which this Website/Offline is offered, including but not limited to the charges associated with the use of the Website/Offline. Without Prior Notice, Company can change any term and condition. That will be applicable to all users.

Web content is not conclusive

UnfoldU accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. The material on this Website/Offline is not and should not be construed as conclusive.

Although, every effort is made to ensure that the material is accurate and up to date, however, Users are advised to verify/check any information with the relevant Board of School Education Government and/or other source(s), and to obtain any appropriate professional advice before acting on the information provided on the Website/Offline.


Distribution and exchange of information provided on this Website/Offline is not allowed. UnfoldU owns the copyright in all material. This Website/Offline and all content in this Website/Offline should not be copied, reproduced, republished, uploaded, downloaded, posted, transmitted, distributed, or used for the creation of derivative works without UnfoldU's prior written consent (which may be granted, withheld or conditioned in UnfoldU’s sole discretion), except that UnfoldU hereby grants the User a non-exclusive, non-transferable, limited permission to access and display the web pages within this Website/Offline, solely on the User’s computer or device and for User’s own educational use of this Website/Offline. This permission is conditioned on User’s undertaking to not modify the content displayed on this Website/Offline, keeping intact all copyright, trademark, and other proprietary notices, and acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this Website/Offline. Notwithstanding the foregoing, any software and other materials that are made available for downloading, access, or other use from this Website/Offline with their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.
The material available on this Website/Offline is not sold and is made available at nominal price to the User.

Create an Account

In order to access the materials on the Website/Offline, User shall be required to create an account by generating a user name and password through the Website/Offline. It shall be the responsibility of the User to keep the password confidential at all times and shall not be made public or shared with anyone by the User.

Links to Third Party Websites

The Website may contain links to other Websites (hereinafter referred to as “Linked Sites”) for the purpose of User’s convenience only. The Linked Sites are not under the control of UnfoldU. Therefore, UnfoldU is not responsible for the contents and / or reliability of linked Websites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site and does not necessarily endorse the views expressed within them. UnfoldU cannot guarantee the availability of such linked pages at all times.


  • Limited Liability – Under no circumstances shall UnfoldU be liable to any User for:
  • Loss, injury, claim, liability or damages of any kind resulting from the use of or the inability to use the materials on the Website/Offline;
  • Special, direct, incidental, punitive, exemplary or consequential damages of any kind whatsoever (including without limitation, attorney’s fees) in any way due, resulting from or arising in connection with the use of or the inability to use the Website/Offline or its content / materials; and
  • Claim attributable to errors, omission or inaccuracies in or destructive properties of any information.

No Liability

  • UnfoldU makes reasonable effort to ensure that the information provided on the Website/Offline is accurate but does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness or suitability for any purpose.
  • UnfoldU accepts no responsibility with respect to the accuracy of information on the Website / Offline.
  • UnfoldU does not represent that the information downloaded from this Website/Offline is completely error-free and accurate or the servers that make this Website/Offline available, are free of viruses or harmful components. Though due care has been taken to make the database completely reliable and error-free, UnfoldU claims exemption from any liability arising out of any such error in the data base.


User agrees to indemnify, defend and hold UnfoldU and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers harmless, from any losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from User’s use of the Website/Offline and any violation of these Terms of Use. If User causes a technical disruption of the Website/Offline or the systems transmitting the Website/Offline to User or others, User agrees to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. UnfoldU reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by User and, in such case, User agrees to co-operate with UnfoldU in the defense of such matter.

Termination or Access Restriction

UnfoldU reserves the right, in its sole discretion, to terminate User’s access to this Website/Offline and the related services or any portion thereof at any time, without notice or assigning any reason.

Applicable Laws

This Agreement shall be governed by the laws of Republic of India and the User hereby consents to the exclusive jurisdiction of courts in Punjab/ Chandigarh, India in all disputes arising out of or relating to the use of this Website/Offline. Use of the Website/Offline is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.


If any of the provisions of this Agreement or part thereof is rendered void, illegal or unenforceable in any respect under any law, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.


Headings of the sections of the Website/Offline Policy are inserted for convenience reasons only and shall not constitute a part hereof or affect in any way the meaning or interpretation of the Website/Offline Policy.

Provision of App, Website, Services & content

  • The Company reserves the right to change, modify, suspend or discontinue the whole or any portion of the Website/Offline, services, or content at any time.
  • The Company does not guarantee that the Website/Offline or content will be available at all times or at any given time, as some natural calamity, technical glitch and/or other unavoidable circumstances may cause hindrance
  • From time to time the Company may run competitions, promotions and surveys via the Website/Offline and Services, which may be subject to additional terms and conditions which you shall be notified through Website/Offline. By choosing to participate in such competitions, promotions or surveys, you shall be deemed to have accepted such additional terms and conditions and to have agreed to be bound by such additional terms and conditions.
  • We are providing only the conceptual videos in Hindi, as an add-on for better understanding of concepts. Remaining all modules is in English only.
  • These Terms and Conditions are for the use of website/offline educational modules by Unfold U Global Marketing Pvt. Ltd. for class K.G. to class 12th and are to be read in conjunction with Privacy Policy of the company. By registering to our products/services of website/offline modules, you confirm that you agree to our terms and conditions of use. If you do not agree with these Terms and Conditions of Use, please do not register. We also reserve the right, at our sole discretion, to make additions, deletions, or any other changes to our terms of use at any time. It is your responsibility to check these terms periodically for any changes from our Website/Offline www.unfoldu.com. By continuing the use of our product you accept all the future changes as and when implemented.

    Restrictions on materials:
    • All materials on the website/Offline are produced under license by UnfoldU Global Marketing Pvt. Ltd (referred to as “UnfoldU”). The materials (all products and or services) provided on website/ Offline are exclusive property of UnfoldU and may be used solely for your own personal, non-commercial use only. For purposes of these terms, copying this material, any attempt to copy this material, taking screenshots of this material to distribute to unregistered users or the use of any such material on any networked computer environment is strictly prohibited and will be considered as breach of copyright amounting to stealing of property and anybody indulging in this practice will be liable to be prosecuted.
    • All trademarks, logos, images, videos and contents of website/Offline are property of UnfoldU.
    • To ensure error and defect free use of website/Offline, it is the responsibility of the user to see that the device on which the website/ Offline is to be used is free of all kinds of malwares and viruses.

    Privacy Policy:
    IF YOU ARE A MINOR, PLEASE BE SURE TO READ THIS POLICY WITH YOUR PARENTS AND ASK QUESTIONS ABOUT THINGS YOU DO NOT UNDERSTAND.UnfoldU is committed to protect the information provided by you at the time of registration for use of our Website/Offline products and or services.

Queries, Complaint, Grievance

All queries, complaints or claims in respect of the App, Website/Offline, Services or Content, including any issue relating to technical difficulties, support and maintenance, product liability or non-compliance with consumer protection or any other laws or regulations, shall be directed to and handled by the Company. If the Consumer has any queries or complaints or believes that he/she has any claims against the Company in respect of the Website/Offline or content, please contact the Company Grievance cell’s contact person as available on Company’s Website/Offline. The Company agrees that all complaints received over phone, email, Website/Offline, post and walk-in will be allotted a complaint number for tracing and tracking the complaint and record time taken for redressal.

Intellectual Property

  • The copyright, patents, trademarks, registered designs and all intellectual property rights on the Website/Offline including without limitation the copyright in the content of the Website/Offline, shall vest in and remain with the Company. The Company reserves and retains all rights in the content and know-how of the Website/Offline and this Agreement does not contemplate a license or assignment of such intellectual property.
  • The trademarks, logos and service marks (hereinafter referred as "Marks") displayed on the Website/Offline are the property of the Company, and all rights to the Marks are expressly reserved by the Company. The Company and its group companies aggressively shall enforce their intellectual property rights to the fullest extent of the law. The name of the Company or any other Marks may not be used in any way, including in any advertising or publicity, or as a hyperlink without prior written permission of the Company.


We are always pleased to receive your comments and suggestions about Unfold U Brand, Products/ Courses on the Website/Offline and other services we provide.

However, Any Information, Including Comments, Suggestions, Ideas, Notes, Drawings, Concepts or Other Materials or Information (hereinafter referred as "Submissions"), that you provide through this Website/Offline or in response to any Content on this site, will become the Company’s property subject to its Privacy Policy as applicable.

The Company and its designees may use any Submissions without restriction, and are granted without limitation worldwide, perpetual, royalty-free, irrevocable right to reproduce, modify, edit, publish, make derivative works from sale and distribution. Such submissions in any and all forms and media, now or hereafter discovered, and for the Company to license others to do the same. The Company will not be liable to pay any royalty, claim, reward, consideration or other compensation for any submission that is received or for any use thereof.

If we receive submissions that contain personal identifying information about the provider, such as their name, address and telephone number, the Company’s Privacy Policy will govern how to use or disclose this information. The Company’s Privacy Policy may be referred for further information.


Third party linked sites, content and materials which the Company may provide that may be of relevance and interest to the Company, has no control over, and is not responsible for the content on such sites or for any damage that a consumer may incur from such sites (including any virus, spyware, malware, worms, errors or damaging material contained in such sites) or the availability of any content on such sites, and the consumer hereby irrevocably waives any claims against the Company with respect to such sites.

Privacy policy

The privacy policy set forth below applies to the Company's Website/Offline, and other authorized sales and marketing activities conducted in India and abroad. Please read this policy to understand how we'll handle your personal information as you take advantage of many activities and programs offered by the Company through the Website/Offline.

We are committed to Safeguarding Your Privacy

We respect your right to privacy. We believe that your personal information, including your purchases, e-mail address, billing and shipping addresses, telephone numbers and credit card information belongs to you. We will use this information to complete your purchases. We want to use this information to make your interaction with us more informative and fulfilling, and to tell you about the wonderful products and opportunities available with the Company.

To Opt Out -The Company may contact you regarding your request for more information. To better protect the security and integrity of your information, we may also verify your identity by requesting full name, bill to address and e-mail address before granting access or making corrections to your information.

The following applies to our Website, http://www.unfoldu.com and any other Company webpage like
Facebook page: https://www.facebook.com/UnfolduOfficial/?modal=admin_todo_tour
Instagram: https://www.instagram.com/UnfolduOfficial/
Twitter: https://twitter.com/UnfolduOfficial
YouTube: https://www.youtube.com/channel/UCPX66HC-HhaFX-UyI3YBaHg/videos
Linkedin: https://www.linkedin.com/company/unfolduofficial/
This is the only authorized UnfoldU Website serving India and abroad.

Collection - Our Website/Offline may have various clubs, contests, surveys and other events. To join these activities we typically ask for your name, address, e-mail address and telephone numbers. We may ask for other personal information on a voluntary basis. We also have opportunities for you to contact us. Again, we typically ask for your name, billing and shipping addresses, e-mail address and telephone number, plus any comments or questions you may have.

Our Website/Offline may also provide opportunities for you to e-mail information, such as product or services information to a friend. This information is used only to e-mail the desired information, and is not retained by the Company.

Our cookies help make it easier for you to use our Website/Offline and to help us customize your experience so that we can provide you with the information you need - when and where you need it. A cookie generated by https://www.unfoldu.com for example, allows you to retrieve your Shopping Cart and address information on a return visit. Cookies do not collect this information, nor is your name, address or product information contained within the cookie itself. The cookie simply holds the "key" that, once read by our Website/Offline, unlocks this information.

Our cookies help make it easier for you to use our Website/Offline and to help us customize your experience so that we can provide you with the information you need - when and where you need it. A cookie generated by https://www.unfoldu.com for example, allows you to retrieve your Shopping Cart and address information on a return visit. Cookies do not collect this information, nor is your name, address or product information contained within the cookie itself. The cookie simply holds the "key" that, once read by our Website/Offline, unlocks this information.

Most browsers automatically accept cookies. However, you can disable cookies in your computer or whenever your browser notifies you when you receive a new cookie by indicating this in the preferences or options menu in your browser. But because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser must be set to accept cookies before you can place an order.

Please note that parts of the page may not work correctly if you disable cookies. By using our site you agree to our use of cookies unless you have disabled them.

  • If you leave cookies turned on, ensure you sign off when you finish using a shared computer.
  • Data Security is important to Us
  • Ensuring security online is an important part of our pledge to respect your privacy. All of the customer data we collect is protected against unauthorized access.
  • Transfer of personal data
  • As servers may be located in other jurisdictions your personal data may be transferred to, stored, used and processed in a jurisdiction other than India. You understand and consent to the transfer of personal data outside India.

Our Policy Doesn’t Apply to Other Websites

Third party Internet sites and services accessible through http://www.unfoldu.com have separate privacy and data collection practices that are beyond our control. While we try to work with third parties who share our views on privacy, we cannot assume responsibility or liability for their independent practices or actions. You're responsible for maintaining the secrecy of your passwords or any account information. We recommend that you carefully read their privacy policy before agreeing to leave any personal information.

Disclosure of Your Information

We make an effort to keep your personal information confidential. However, we may be required to disclose your information to the government or third parties under a valid legal request. For example, a criminal investigation or a lawful subpoena may force disclosure.

Your Consent

By using our Website/Offline, you agree to let us collect and use information in a manner consistent with the guidelines stated in this policy.


The Company does not guarantee that the Mobile, Website/Offline, services, or Content will be available at all times or at any given time. As all this can happen in this era of digitalization due to cyber-attack/hack or any other unavoidable technical glitch.

While every effort is made to ensure accuracy, the Company makes no warranty as to the results that may be obtained from the use of this Website/Offline or as to the accuracy or reliability of any information obtained through this Website/Offline.

It is possible that this site is not compatible with the browser or other software you use. We reserve the right to terminate the Website/Offline at our sole and absolute discretion. We do not warrant the accuracy, validity or completeness of the information contained on the Website/Offline and expressly disclaims liability for errors or omissions therein. This Website/Offline may contain outdated information, and the information can be changed or updated without notice. We shall not be responsible for any loss or damage resulting from inadvertent errors or omissions appearing on the Website/Offline.

Your use of the Website/Offline is at your own risk and it shall be your responsibility to take precautions to ensure that the pages and materials are free from viruses, worms, Trojan horses or other items of a destructive nature.

You understand and agree that any content downloaded or otherwise obtained through the use of this Website/Offline is done at your own risk and that you will be solely responsible for any damage and in no event, shall we be liable for any damages, including direct, indirect, special or consequential damages arising out of or in connection with your use of this site or any hyperlinked site.

This Website/Offline is provided “as it is” and without expressed or implied warranties of any kind, and we expressly disclaim any warranties of title, merchantability or fitness for any particular purpose. We don’t represent or warrant that our Website/Offline will be available on a timely basis, uninterrupted, secured or error-free. In no event will we be liable for any damage or cause of any kind based upon or resulting from any use or inability to use this Website/Offline.